Cancellation/Change Policies

ON-SITE CLASSROOM
Skin and Wound Management, Diabetic Wound Management and Ostomy Management Program Cancellation Policy:

If you must cancel, a $200 administration fee applies for full class, if you notify us in writing no later than 30 days before the first day of the wound care program. Cancellations must be received in writing by e-mail (info@wcei.net), fax: 877-649-6021, or by U.S. mail (25828 Pastoral Drive, Plainfield, IL 60585).

No refunds will be made for requests received after that time or if the Ostomy home study program has been accessed. Refunds will be issued in the same form payment was made. Please allow two weeks for processing. Registrants who cancel will not receive seminar materials. No refunds if canceled less than 30 days before the first day of the seminar. A registrant may choose to attend our wound care program at another location within the same year in lieu of cancellation. 

Change Fee:
If you need to change from one course to another, there is a $100 change fee which applies. Changes must be provided in writing by completing the change form.  Click here to proceed with a change request.

WCEI reserves the right to cancel or reschedule a seminar due to low enrollment or other circumstances which would make the event not possible. If WCEI® cancels or reschedules the seminar for any unforeseen circumstances beyond its control, registrant will be offered a full refund if the class is cancelled or transfer registration to the same event at the new or future date. Should circumstances arise that result in the cancellation or postponement of an event, registrants will have the option to either receive a full refund or transfer registration to the same event at the new, future date. WCEI is not responsible for travel arrangements, travel fees, hotel reservations, or any expenses incurred by registrant as a result of such cancellation. You will be contacted via e-mail at the e-mail address provided during registration in case of a cancelled seminar. So please be sure to provide a valid email address.

ONLINE CLASSROOM
Skin and Wound Management and Diabetic Wound Management Program Cancellation Policy:

If you must cancel, a $200 administration fee applies, if we are notified in writing within seven (7) business days of purchase and you return the WCEI un-opened shrink wrapped workbook within fourteen (14) days of purchase. Workbook should be shipped to address below. No refunds on any online course that has had online modules accessed.

Cancellations must be received in writing by e-mail (info@wcei.net), fax: 877-649-6021, or by U.S. mail (25828 Pastoral Drive, Plainfield, IL 60585).

No refunds will be made for requests received after that time. Refunds will be issued in the same form payment was made. Please allow two weeks for processing. A registrant may choose to attend our wound care program at another location within the same year in lieu of cancellation.

Webinar and One Day Seminar Cancellation Policy:
No refunds.

Note: NO REFUNDS on any online course that has had online modules accessed.